Parts Ordering Associate

Seasonal (Fixed Term) (Seasonal)

Best Buy Canada's Service Center, based out of Langley, BC, is currently looking for a Parts Ordering Associate! The Parts Ordering Associate will be responsible for day to day administrative functions which include procuring parts for units in for service and monitoring of vendor timelines while ensuring relevant guidelines and key performance indicators are maintained.  The incumbent may be required to contribute to various functions within the team including evaluating and processing quotes for parts, tracking orders from multiple sources, and liaising with internal and external stakeholders as required.

Availability Requirement - Monday to Friday (Day Shifts) / 40 hours a week, 6-month contract with possibility of full time

As a Product Cleaner supporting our technical teams, you will….

  • Create and issue request for quotation (RFQ) for consumer electronic repair parts from various suppliers, and evaluate and prioritize order placement based on internal business processes
  • Evaluate and prioritize part orders to be placed through various supplier websites
  • Monitor and maintain ETA’s on orders and verify information is accurate
  • Follow up with open orders and expedite or obtain credit for backorders
  • Be the first point of contact for suppliers via e-mail; work closely to ensure agreement guidelines are upheld
  • Keep records of customer/store inquiries
  • Respond promptly, accurately and professionally to inquiries from internal and external stakeholders via e-mail
  • Create ad hoc reports as required
  • Assist with preparation of department reports
  • Prepare purchase orders and financial entries

 The experience and education we need…

  • Diploma in office administration is preferred, although a combination of related training and experience will also be considered.
  • Ability to multitask, work in a fast-paced environment and work well under pressure
  • Working knowledge of MS Office
  • Intermediate to advanced Excel knowledge would be an asset
  • Must be detail oriented and have excellent communication skills
  • Strong analytical and organization skills