Director, Yellow House, Centre for Student Equity and Inclusion

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The Yellow House is dedicated to enhancing the development and wellbeing of the Queen’s equity seeking community and supporting initiatives to recruit and retain equity seeking students at Queen’s.  Reporting to the Assistant Dean, Student Life and Learning and working closely with the Deputy Provost (Academic Operations and Inclusion) and the Associate Vice-Principal (Human Rights, Equity and Inclusion), the Director, Yellow House leads programming, activities and services dedicated to supporting the university’s equity seeking student communities.   The Director will serve as a resource for students and student groups, on all aspects of equity and inclusion to promote a welcoming environment for everyone at Queen’s. The Director provides leadership in bridging the needs of equity seeking groups and the supports the university has to offer. Responsibilities include operational and staff management of the Yellow House as well as collaborations and consultations with leaders across the University to embed equity seeking practices and principles of inclusion.

The incumbent is responsible for the direction and supervision of staff, as well as the support of student groups, who, together with the Director, will create and maintain a welcoming environment in which equity seeking individuals can seek information and support to further their academic and social goals. Advocacy on behalf of equity seeking and racialized students, on campus and in the community, is an essential role of the Director. The Director plays a significant role in the University’s efforts to enhance Equity, Diversity and Inclusion, contributing to our vision to support and engage students by connecting them with the many university resources (intellectual, scholastics, cultural, spiritual and recreational) available to them. The director will play an integral role in helping to create an inclusive campus environment and ensuring a sense of belonging for equity seeking students.

Non-traditional hours, including evening and/or weekend commitments and some travel are required.


  • Provides leadership oversight for the Yellow House, developing and implementing strategic initiatives to create a more inclusive campus community, and to recruit and retain racialized and equity seeking students.    The Director is responsible for the ongoing development of strategies to raise the profile of the Yellow House and to advance the campus work that supports the academic goals and achievements of equity seeking groups.
  • Administer, plan and co-ordinate the overall operations of the Yellow House including staff supervision, student group support/guidance and mentoring, student advising, special events, the management of the facility, and the development and management of a complex budget that is donor, grant, and fund-raising dependent.
  • Through student support and mentoring, promotes development of leadership skills and equity and diversity competencies
  • Lead outreach initiatives with external partners including national, provincial and local networks, community and joint projects that strengthen equity and inclusion across campus, and support leaders from equity seeking and racialized groups.
  • Continuously seek new opportunities to build relationships with internal and external partners  
  • Develops and implements initiatives that recognize the distinct needs of equity seeking students and address cultural differences that may be a barrier to success.
  • Works collaboratively with partners, through participation in University-wide committees, such as the University Council on Anti-Racism and Equity (UCARE), to enhance equity and inclusion focused academic programs and supports.
  • Maintains current knowledge of emerging student needs in the realm of equity and inclusion, and best practices in structuring and delivering programs and services for equity seeking and racialized students.
  • Identifies possible sources of external funding including donors, revenue generating and sponsorship opportunities in support of equity and inclusion, as appropriate.
  • Develops and oversees budgets and ensures budgetary control procedures are followed.
  • Develops and implements appropriate policies and procedures for the Yellow House, its budget, services, programs, and student support initiatives. Ensure adherence to Queen's policies and procedures for finance and human resource matters. 
  • Participates in educational activities offered through Queen’s (e.g. teaching courses, serving on departmental committees, community service activities, lectures and workshops, etc.)
  • Prepares annual reports for internal and external audiences

Management responsibilities:

  • Plans, prioritizes and manages the work of employees and assists student groups, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection.
  • Manages employee performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
  • Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain successful performance.
  • Investigates, addresses and resolves employee/labour relations issues, including making decisions regarding disciplinary and discharge matters.


  • University degree in a field related to the aspects of the position, such as Education, Social Sciences or Policy Studies. A Master’s degree would be considered an asset.
  • Direct in-depth knowledge of the racialized community and equity seeking groups in Canada, including their histories, traditions, knowledge systems and contemporary issues.
  • Experience in implementing complex initiatives related to equity and inclusion education, including the initiation, fostering and preparation of funding proposals.
  • A minimum of three years of managerial experience specifically in the areas of program development, budget development, and human resource management.
  • Demonstrated professional experience or academic work in student affairs, student development, education or a related field. Previous experience working in a post-secondary institution is an asset. 
  • Must be of a member of a racialized or minority group in Canada.
  • Consideration will be given to an equivalent combination of education and experience.


  • Exceptional communication, diplomacy and interpersonal skills and abilities to establish credibility, influence outcomes and win cooperation from a variety of audiences. Able to communicate sensitive and complex information to a wide variety of audiences.
  • Demonstrated understanding of analytically complex dimensions of anti-oppression/equity theory including attentiveness to intersections of race, religion, Indigeneity, disability, gender and sexual identities, socioeconomic status, international status, etc.
  • Able to demonstrate tact and discretion, maturity and good judgement, and the ability to deal with sensitive issues in a professional manner.
  • Creativity and vision.
  • Excellent oral and written communication skills, including assertion and tact.
  • Ability to analyze complex situations and determine appropriate course of action to reach a resolution, using advanced analytical, problem solving, and consensus building skills.
  • Strong mentor comfortable providing support, advocacy and counseling to students from equity seeking groups.
  • A leader with sound professional judgement and existing networks within various equity seeking communities and the ability to foster strong community support for equity and inclusion at Queen’s.
  • A successful track record in managing complex programs and initiatives, and the ability to meet strategic, financial, and operational goals.
  • Excellent project management and planning skills.


  • Makes recommendations and develops implementation strategies to create and continuously improve programs to meet the University’s strategic goals related to advancing equity, diversity and inclusion on campus.  This includes social, cultural and educational opportunities at the Yellow House.  
  • Determines when and how to consult with a variety of stakeholders to develop strategic priorities, programming, initiatives and policies for the Yellow House. 
  • Makes decisions regarding budgetary planning and expenditures.
  • Maintains knowledge of and experience with the academic mission and systems of the University to determine how best to integrate and align Yellow House priorities within the University’s strategic plans and its equity, diversity, inclusion, Indigeneity (EDII) objectives.
  • Decisions regarding best strategies to approaching and educating the university community with respect to student issues.
  • Determines when exceptions to policies and regulations are appropriate based on individual student situations and advocates on behalf of students for appropriate resolution of issues.
  • Evaluates job candidates and makes effective recommendations on suitable hires.
  • Makes decisions and/or effective recommendations regarding transfers and promotions.
  • Evaluates employee performance and decides on appropriate training or coaching to address lack of proficiency in carrying out responsibilities, or remedial action for staff disciplinary situations.
  • Assesses investigation outcomes of grievances and makes effective recommendations on appropriate course of action or next steps on grievances.
  • Makes effective recommendations on level of discipline up to discharge and probationary termination.