Dispatcher

Job Title Dispatcher Primary Location Natchitoches, Louisiana Employee Type Employee Job Description
Waste Connections has an immediate opening for a Dispatcher to join our team at location in Natchitoches, LA . Schedule: Monday - Friday, 8:00 AM - 4:30 PM overtime as needed. Occasional Saturday.

DUTIES AND RESPONSIBILITIES:

  • Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
  • Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
  • Assisting driver(s) when a pick up or delivery is in question before servicing.
  • Scheduling and dispatching work to various employees and departments throughout the day.
  • Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
  • Deliver services to customers in a manner that promotes goodwill. Interacts with customers daily.
  • Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
  • Must have excellent attention to Detail.

MINIMUM JOB REQUIREMENTS:

  • 2 years of Dispatcher or Call Center experience in a transportation or logistics atmosphere preferred .
  • Strong typing skills
  • Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc.)
  • Excellent organization and communication skills, both orally and written.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)