Modern Barber Shop has broken the mold of the men's grooming industry to emerge as a lifestyle essentials company that offers unique grooming, health, and wellness experiences and high-quality products to elevate our clients' lifestyles. As a small company, we think big. As we seek to expand our team, we are not looking to hire people, we are looking to invest in them.
People should be familiar with the Microsoft Office Suite and Telephonic Support systems. We own our own database, and training will be provided on how to utilize it. The ideal person would be working as part of a team to best service both the individual employees and our clients, and should be willing and able to work in a team setting.
Serves as the first point of contact for individuals utilizing Asset Health wellness solutions
Inquiries are received by phone and email and typically arise from questions related to login, site navigation, and specific client program questions
This position works in a call center environment with daily activities split between answering inbound phone calls and responding to emails.
This position will provide daily progress reports to department leadership and assist with identifying opportunities for service improvement or general issues impacting the member experience.
Associates Degree (Bachelor's Degree Preferred)
1-5 years in a customer/client service role with a focus on exceeding customer expectations
Ability to answer inbound phone calls and emails without defined scripts and templates
Excellent verbal and written communication skills
Experience working in a high volume fast paced environment
Ability to prioritize work and provide daily progress reports
Self-starter with an ability to understand technology platforms, processes, and website navigation
Demonstrate ability to work in a team environment with strong internal communication and networking skills
Perks and Benefits:
Full medical insurance
Paid time off (PTO)
Fun wellness activities throughout the year
A family oriented work environment
Opportunities to grow with the company
More search results
Policy Officer - Department of National Defence
Policy Officer Recruitment Programme
Two Canada Research Chair (Tier 2) Faculty Positi…
Indigenous Student Success Navigator
School for the Contemporary Arts - Tier 2 Canada …
Simon Fraser University, School for the Contemporary Arts
Provost and Chief Academic Officer