Indigenous Specialist - Mental Health & Psychosocial Support

Indigenous Specialist - Mental Health & Psychosocial Support
Temporary Full-Time: 6 Months (with possibility of extension)

Are you looking for an incredibly rewarding experience and opportunity?  Do you want to make a difference?  Come join us!  The Canadian Red Cross is looking for an Indigenous Specialist to join our Mental Health & Psychosocial Support Team.

The CRC seeks to fill the gaps in the planning and delivery of emergency COVID-19 testing and/or mass vaccinations and to improve access to underserved and under-resourced populations, such as Indigenous communities, remote communities, homeless, migrant workers or other high-risk populations.

While reporting into the Director, Protection, Mental Health & Psychosocial Support (MHPSS) this position will also work under the guidance of the relevant geographic VP based on both their home location and deployment location.  As part of a national team of Indigenous Specialists, you will contribute towards CRC commitments to service delivery by demonstrating cultural safety and competence and aligning with CRC’s Indigenous Peoples Framework.


This position is only open to those individuals who identify as First Nation, Métis or Inuit

Who you are...

- You are a self-starter and able to work in an environment with ambiguity

- You are calm & collected and able to manage in a fast-paced and often stressful atmosphere

- You are a relationship builder and you nurture stakeholder relationships to support team delivery and foster excellent customer service

- You are a problem-solver with the demonstrated ability to explore and analyze complex issues and offer solutions to leadership

- You are a communicator who can effectively represent the voice of Indigenous reality within community

You will enjoy...

Culture: an organization that is guided by our fundamental principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality

Opportunity: to work with the best and brightest in the non-profit field, in an environment that promotes continuous learning, creativity and collaboration

Meaningful Work: have an impact at the individual and community level across Canada with the opportunity to grow and learn at one of Canada’s largest non-profit organizations


A few things you will do in this role...

- As part of the COVID Testing Assistance Response Team (CTART), participate in the launch and/or management of CRC response operations in Indigenous environments; virtually and/or in community;

- Participate in rapid assessments of needs to assess priorities in response and community engagement;

- Provide technical and cultural guidance to team personnel to ensure services delivery is aligned to commitments within the CRC Indigenous Peoples Framework and make recommendations to Operations;

- Hold relationships with Indigenous leadership and structures to support achievement of priorities in ways that promote local leadership action and capacity;

- Support the Operations lead to establish an operation plan and determine workforce requirements in consideration of traditional knowledge/practices and respond to the specific needs of the Indigenous groups;

- Liaise between Operations management and local MHPSS service providers in Indigenous communities to inform operations planning;

- Advise the Operations management team on the MHPSS/protection considerations and risks related to the operation, including Child Protection protocols and referral pathways;

- Support provincial MHPSS Specialist in ensuring inclusion of cultural sensitivity in MHPSS, child protection, gender and diversity and beneficiary accountability.

- Collaborate with Mental Health & Psychosocial Support (MHPSS) Specialists, Protection, Gender, Inclusion and Engagement (PGIE) Specialist and the national MHPSS team to include Indigenous best practices in their respective sectors of activity;

- Support partnerships at the regional and national level to increase CRC’s surge capacity to provide culturally safe and competent services;

- Support the orientation of personnel on cultural safety and background on Indigenous communities within the geography;

What we’re looking for...

- University degree or diploma related to mental health OR extensive proven experience working with Indigenous communities as it relates to mental health;

- 5 years of related experience in communicating and working on programs with Indigenous Peoples;

- Experience in stakeholder engagement working with government, non-government organizations, Indigenous communities and leadership and the general public;

- Indigenous cultural awareness and engagement experience including traditional knowledge/practices to cope with and recover from emergencies;

- Management experience in facilitating and/or developing and implementing community programs and strategies;
Experience in public health and/or infectious disease outbreak management is an asset;

- Able to coordinate and foster effective working relationships with various stakeholders;

- Ability to reinforce self-determination and coping mechanisms (i.e. aiding in re-establishment of traditional forms of support and coping found in the community;

- Demonstrated ability to work effectively on program initiatives in a complex matrix environment

- Excellent interpersonal skills and strong demonstrated ability to adapt to audiences' needs (employees, management, external partners and stakeholders and community, etc.);

- Strong facilitation skills

- Demonstrated ability to explore and analyze complex issues and to prepare written evaluations and recommendations for leadership;

- Strong written and verbal communication in English is essential;

- Ability to speak Cree, Ojibway, Oji Cree, Inuktitut or other Indigenous language and/or French is an asset;

- Advanced level of self-awareness, maturity and stability in order to work in an effective and professional manner.

Working Conditions:

- Service delivery is based on capacity to surge COVID Testing Assistance Response Teams (CTART) comprised of various profiles, available for 2-4-week deployment periods, within an activation window of 24–72 hours.

- Field missions can involve working in environments that are unstable and unpredictable requiring very strict adherence to security regulations and with limited access to basic services and will require working non-traditional hours and therefore, a demonstrated ability to work in stressful and often ambiguous conditions is required.

- When outside of response/deployment this position will work remotely and/or from a home environment.

- This position requires a satisfactory criminal record reference check.

The Canadian Red Cross is committed to gender equality and social inclusion in our workplace. All qualified applications will receive consideration without regard to sex, gender identity, gender expression, sexual orientation, race, ethnic origin, color, religion, nationality, disability, age, or any other characteristic protected by applicable law. We encourage all qualified persons to apply particularly Indigenous peoples, persons with disabilities, ethnic minorities, visible minorities, and others who share our values and contribute to fostering an inclusive and diverse workplace.

Please notify us as soon as possible of any adaptive measures you might require at any stage of the recruitment process.

To apply for this position: