Director of Housing
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
Western’s Residences are a self-funded ancillary within the Division of Housing and Ancillary Services, with annual revenues in excess of $65 million and a staff of 60 full-time and more than 200 student employees. The nine Residences are occupied by students and fully operational throughout the academic year on a 24/7 basis. Western’s rental accommodations are comprised of: 2 apartment buildings, 19 three-story walk up apartment buildings and 170 townhouses, with annual revenues of $10,821,200, with 900 leases.
The Director of Housing is responsible for leading the on-campus residence life program and overseeing management of rental accommodations owned by Western. The Director will ensure that safe and supportive educational and social settings are created across the housing system, which accommodates 5,300 students in nine residences and 2,000 tenants across Western’s rental accommodations. The Director will provide leadership related to the vision of recruitment and admission strategies within the residences and Western apartments, ensuring alignment with Western’s overall recruitment goals and divisional occupancy targets. The incumbent will strive to achieve strong and continued student engagement and scholarship, while integrating housing operations and programs within the vision and goals of the portfolio and the University.
As a member of the unit’s senior leadership team, the incumbent works in collaboration with other divisional leaders to determine the strategic vision and direction of the portfolio, to develop policies, and to deliver on the objectives of the unit. The Director will ensure that Housing and Ancillary Services (HAS) is well positioned to support Western in achieving its strategic goals, and that highly efficient, client-focused and responsive services are delivered to the University’s housing community.
- Graduate Degree from an accredited institution in higher education administration, student affairs, counseling, business or related field
- 10 years of progressively responsible experience in a University setting
- Experience developing and managing budgets
- Experience leading project teams and staff
- Experience providing leadership in a complex organization
- Experience in residence life/student affairs providing both strategic and operational leadership is preferred
Knowledge, Skills & Abilities:
- Knowledge of the technology and trends within university settings, particularly the field of student services and housing
- Strong problem solving skills with an ability to provide solutions using a consultative and collaborative approach to addressing issues and opportunities
- Proven budgetary and contract management skills
- Conflict management and negotiation skills
- Ability to develop relationships and work collaboratively with diverse staff, senior administration, faculty, and students
- Client service skills with an ability to apply tact and diplomacy when dealing with sensitive issues and a range of personalities, motives and interests
- Openness to recognize when change is necessary, and to develop, implement and lead effective change management strategies
- Compelling and persuasive communication skills to engage individuals and teams inside and outside the University
- Ability to work in a manner that models best practices in confidentiality standards
- Ability to draw on diversity of skills, backgrounds and knowledge of people to achieve more effective results
- Ability to make decisions and recommendations that are clearly linked to the organization's strategy and goals
- Results-oriented with an ability to handle many tasks and maintain a high level of individual and team performance
- Ability to investigate defined issues, solicit input, and suggest remedies and alternative approaches that meet the needs of the situation
- Commitment to the highest standards of excellence, integrity and ethical conduct
- Maintains direction and focus through proactive planning and organized approaches to work
- Demonstrated capacity to manage changing priorities and ambiguity in a calm and systematic manner
- Computer skills with the ability to train others in system usage; advanced computer skills in Microsoft Office Suite
- Ability to search within and outside the formal boundaries of the organization for innovative ways to improve work
- Ability to clearly communicate the outcomes one is accountable for, including decision making authority and performance expectations
- Familiarity with Western policies and procedures preferred
Interested applicants are asked to visit: https://recruit.uwo.ca to apply online to job reference #21434 by midnight on March 3, 2021.
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at firstname.lastname@example.org or phone 519-661-2194.