Director, Human Resources

Pacific Blue Cross is the only health benefits provider that’s based in BC, serving the people of BC—and we’ve been doing it for over 80 years. As a health benefits society, we have stakeholders—not shareholders. It’s an important distinction for us, because we earmark our profits for reinvestment in areas that do “more good” for our members where they live and work, through new products and services and support for organizations in communities all over BC.

Reporting to the Senior Vice President, People and Culture, the Director, Human Resources plays a key role in supporting PBC’s business leaders to deliver on their people strategies in a complex and stimulating environment.  In addition to developing and implementing programs to support PBC’s HR initiatives and the achievement of key performance indicators, the Director is responsible for overseeing departmental planning, job evaluation, employee development, recruitment/retention and talent management/succession planning.  Leading a team of Human Resources professionals, the Director provides coaching, guidance and advice to the team and to leaders at all levels in the organization.  As a member of the senior HR leadership team, the Director, Human Resources works collaboratively with their HR peers to ensure a high level of professionalism and customer focus in the delivery of human resources services and expertise to the organization.

The ideal candidate is a dynamic human resources generalist with a true passion for the power effective human resources practices can have on operational excellence. The Director will bring the ability to operate at a strategic level in support of organizational goals and operations as a whole, while being able to roll up their sleeves and dive into the day-to-day needs of the department. The incumbent’s experience includes progressively senior roles within a complex, unionized, multi-collaborator environment, and a demonstrated commitment to excellence in an operational environment.

If this is the next step in your professional career, please visit our website and submit your application to Shaun Carpenter and Maggie Ow at

Pacific Blue Cross (PBC) hires on the basis of merit and is strongly committed to equity and diversity within its community. PBC welcomes applications from visible minority group members, women, Aboriginal persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.