Manager, Data Governance and Data Quality

Manager, Data Governance and Data Quality

Department of Advancement Technology Services


Are you an analytical, results-driven individual interested in applying your leadership and advice on data governance and data quality to support business processes and advance data related initiatives?


Reporting to the Associate Director, Advancement Technology Services, the Manager, Data Governance and Data Quality is responsible for the development, implementation and management of the Office of Advancement Data Governance Framework. This includes providing leadership and advice on data governance and data quality to support business processes and analytical needs of the organization.


The Manager, Data Governance and Data Quality will supervise a team that is responsible for training, policy and standards development, data entry, monitoring quality and completeness of information stored in the alumni database (Advance), and for providing expertise on data related initiatives. The incumbent will have sound knowledge of privacy principles and legislation pertaining to the storage and dissemination of data and serve as a key advisor to faculties, schools and departments on data governance and data quality.  


As the Manager, Data Governance and Data Quality you will:


  • Develops and manages the strategic development and implementation of data acquisition, maintenance and dissemination, fosters innovation and long-term strategic vision.

  • Leads and manages the development and enhancement of agreed upon policies to improve, monitor and audit data quality including data accountability and ownership, organizational roles and responsibilities, data capture and validation standards, information security and data privacy guidelines, data access, usage, records management and sharing agreements.

  • Oversees the identification of critical data elements and definition of data quality criteria, including data policies, taxonomy, business rules, definitions, metrics and process change. Ensures data quality dimensions (data completeness, conformance, consistency, and validity) are established, defined and documented to include the scope, business rules, and attributes of data audits.

  • Provides comprehensive information and advice on records management programs, privacy legislation, compliance standards and university policies, as it pertains to the storage and dissemination of data, to Advancement staff, faculty, departments, and external stakeholders.

  • Embeds data quality controls in critical business processes to support the operational and analytical use of data. 

  • Works with the Advancement Technology Services team to assess current data architecture and recommends changes to improve reporting and analysis practices.

  • Identifies risks and determines actionable mitigation options where programs or processes will require Advancement staff to handle private or confidential information, ranging from informal advice to full privacy impact assessments.

  • Oversees the handling of security access to Advancement systems and information; ensures proper training and confidentiality forms are in place.

  • Works with the Advancement Technology Services team to develop and deliver privacy training and participates in other opportunities to expand the adoption and awareness of data governance, quality and metadata capabilities for staff.

  • In consultation with key stakeholders, develops correspondence to actively communicate with senior management and front-line staff to increase their awareness of data governance, information delivery and quality improvement efforts. Regularly provides status updates concerning key data points to stakeholders.

  • Creates, leads and facilitates the Advancement Data Governance Council and other governing bodies as requested.

  • Ensures the Office of Advancement remains up-to-date on related data governance strategies and practices, tools, leading or emerging trends and issues in the higher education sector.

  • Plans, prioritizes and manages the work of employees, providing strategic and tactical advice, guidance and coaching.  Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection. 

  • Manages performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.

  • Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain successful performance. 

  • Investigates, addresses and resolves employee/labour relations issues, including disciplinary matters. Makes decisions or effective recommendations on matters involving possible discipline, discharge and probationary termination.

  • Performs other duties as required in support of the unit and/or department.


    The Manager, Data Governance and Data Quality also calls for:


  • University degree, preferably at the honours level; equivalent combination of post-secondary education and practical experience in a relevant field will be considered.  

  • Five to seven years of progressive data governance experience at a senior level, preferably in a philanthropic environment.

  • Sound knowledge of data governance practices, business and technology issues related to data quality, storage, protection and dissemination.

  • Demonstrated leadership and management skills in recruiting, supervising, organizing, directing, motivating and retaining talented staff.

  • Proven track record in strategy development and implementation, project management, program analysis, and meeting objectives.

  • Comprehensive knowledge of records management programs, privacy legislation (Freedom of Information and Protection of Privacy Act and Canada's Anti-Spam Law), compliance standards (Payment Card Industry), and university policies.

  • Knowledge of fundraising principles including associated support systems an asset.


    To apply or for additional details on this continuing appointment, including essential competencies and special skills, please visit CareerQ, on our Human Resources website.


    Interested in applying? Submit your cover letter and resume by Tuesday, May 15, 2018, quoting competition #J0617-0405 through CareerQ. The University thanks all who express an interest in this position and advises that only those selected for interviews will be contacted.