Senior Human Resources Consultant – Equity and Diversity Learning Programs

Senior Human Resources Consultant – Equity and Diversity Learning Programs


Job Summary:

Reporting to the Manager, Corporate Learning & Leadership Development, the Senior Human Resources Consultant will play a key role in developing and implementing a new diversity, inclusion and human rights learning strategy for the Toronto Public Service. The new learning strategy will include components on Indigenous cultural competency and promoting accessibility among other inclusion-related topics. This education program will support both corporate-wide and divisional programs and include a blend of classroom and eLearning.

The successful candidate will be responsible for curating, sourcing, procuring, designing/developing, implementing and assessing a variety of training programs, in various modalities. The Senior Human Resources Consultant will work closely with partners in the Equity, Diversity and Human Rights (EDHR) Division, the Confronting Anti-Black Racism Unit of the Social Development Finance and Administration (SDFA) Division and the Indigenous Affairs Office (IAO). The Senior Human Resources Consultant will be responsible for determining and implementing organization-wide equity and diversity training needs (e.g. tools and resources) and providing advice and guidance to divisions in determining their equity and diversity-related training priorities and requirements.

Major Responsibilities:

  • Provides senior-level consultation and advice, learning expertise, strategy development and instructional/program design services to support the Equity and Diversity learning portfolio in the Corporate Learning & Leadership Development Unit at the City
  • Conducts thorough needs assessments to determine organization-wide and division-specific training and development needs relating to Indigenous cultural competency and creating an accessible and inclusive workplace for persons with disabilities
  • Partners with appropriate client divisions and subject matter experts to determine learning needs and acquire and/or develop priority and required equity and diversity-related learning programs and initiatives
  • Keeps abreast of legislative amendments, Council directives, and equity and diversity trends to provide appropriate and current advice to all levels of staff and to ensure organization-wide training is relevant, applicable and available
  • Works with divisions to establish, design, implement and assess targeted, relevant learning solutions to meet their specific needs in Indigenous cultural competency and creating an accessible and inclusive workplace; builds and helps to deploy practical tools and resources to reinforce key learnings, engage/support staff on an ongoing basis and enable cultural change
  • Evaluates equity and diversity learning programs and initiatives to ensure objectives are met and alignment with various strategies are achieved, strategic initiatives and learner needs are met and recommendations for program improvements are made
  • Participates in various working groups and committees that foster, establish and promote inclusion, equity and diversity at the City
  • Liaises and fosters co-operative working relationships with all levels of staff, elected officials and service recipients
  • Routinely prepares various formal contractual documents such as Requests for Proposal/Requests for Quotation (RFO/Q), Invitational Quotes, Statements of Work (SOW), Memorandums of Understanding (MOU) and Service Level Agreements (SLA)
  • Manages vendor contracts, ensuring life of contracts aligns with established budgets

Key Qualifications:

  1. University degree in Human Resources, Adult Education or a related discipline or the approved equivalent combination of education and related experience
  2. Extensive experience in the practical application of adult learning, instructional design, course development, delivery media and program evaluation in the areas of Indigenous cultural competency and creating an accessible and inclusive workplace for persons with disabilities
  3. Considerable experience building and managing a complex learning program in large-scale public sector organizations with multiple lines of business, both union and non-union
  4. Considerable experience developing equity, inclusion, Indigenous cultural competency and/or human rights-related education programs
  5. Extensive experience in learning needs analysis, design, development, implementation and evaluation incorporated into developing and implementing learning and development programs, initiatives and strategies
  6. Experience in leading procurement processes and managing vendor contracts
  7. Experience managing external vendors and resources, monitoring work progress, and budgets and assessing performance and outcomes
  8. Knowledge of legislation and policies related to Accessibility for Ontarians with Disabilities Act (AODA) compliance, Human Rights, diversity and inclusion
  9. Strong understanding of business and learning objectives to enable a blended approach to development, delivery and maintenance of a wide variety of learning and development solutions, programs and tools
  10. Knowledge of current equity and diversity-related issues and trends, including Indigenous cultural competency, creating an accessible workplace and confronting anti-black racism
  11. Ability to problem solve, consult and generate solutions with sophisticated client groups to develop and implement learning solutions
  12. Excellent written and oral communication and presentation skills
  13. Excellent consultation skills at all levels within and outside an organization
  14. Commitment to customer service excellence
  15. Lived experience as an Indigenous person or member of an equity-seeking group is an asset

Work for the City you love

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Senior Human Resources Consultant – Equity and Diversity Learning Programs within our Human Resources Division.

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting File #2306375 X, by July 18, 2018.

Accommodation:  The City of Toronto is committed to fostering a positive and progressive workforce reflecting the citizens we serve. We provide equitable treatment and accommodation to ensure barrier-free employment in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act and the City of Toronto's Accommodation Policy. You can request for accommodation related to the protected grounds at any stage of the City's hiring process, i.e., application, assessment and placement.

If you are an individual with a disability and you need accommodation in applying for this position, please email us at, [MP1] quoting the job ID #2306375 X and the job classification title.

If you are invited to participate in the assessment process, we ask that you provide your accommodation needs in advance at that time. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process.