Assistant Manager, Operations & Process


Assistant Manager of Operations & Product Process

As Canada\'s fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow and advance within our organization.

The Assistant Manager of Operations & Product Process will support and maintain store operations and product processes including staffing, customer service, administration, merchandising, product inventory and loss prevention. Ensures all customer concerns have been met and supports in the achievement of store goals. Motivates and trains staff to ensure superior customer service and home delivery activities.

As an Assistant Manager of Operations & Product Process you will...

    • Recruits, trains and motivates employees. • Ensures merchandise is displayed according to plan-o-grams and all demos are fully functional with accurate signage, accessories & pricing • Maintains accurate store inventory records and reconciles records • Maintain a high level of customer service • Resolve customer complaints in a positive matter that builds business and customer loyalty while adhering to Company policies and procedures

We hope you are passionate about...
    • Leading by example - coaching, mentoring and energizing team members to improve. • Competition - a desire to be the best at what you do and maintaining a track record of success • Communication - building trusting relationships and getting buy-in from team members • Winning - intrinsic motivation is more effective than extrinsic motivation • Having fun while being the best - we work hard but play harder.

The experience we need...
    • 2+ years of related supervisory experience in retail sales • High school diploma

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology