Computer Technician (Counter Intelligence Agent 1) - Heartland 926

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Computer Technician (Counter Intelligence Agent 1) - Heartland 926

Closing Date: July 7, 2019

Dial into a career with a competitive salary, excellent growth prospects and great staff benefits - all with a company that's expanding rapidly throughout Canada. If you already spend time in our stores, you'll love working at Best Buy.

    • Are you responsible, detail oriented, organized, with strong problem solving skills? • Are you naturally curious and have a passion for electronics? • Do you thrive on building long term relationships with consumers who are passionate about technology?

If you answered yes to the above, let's talk. You could be a perfect fit for our company.

About the Role

    • Assist customers with service/repair issues, discusses product with customers to determine product problems and service requirements. Answers questions regarding product installation and operation. Correctly and fully completes repair tags for all product lines, verifies proper paperwork (receipt, PSP), and documents items included with unit. Offers estimate of work to be done if applicable. Contacts customers regarding status of repair; solicits additional information if needed, and provides work estimates. Contacts customers when item is repaired and/or received from Service Center. Educates customer to prevent similar problems (RTC), if applicable • Properly pack and label product for shipment (Service Center, manufacturer, customer). Contact Service Center or store regarding any discrepancies between the shipment and packing list. • Must pass Best Buy Certification test within 90 days of hire or promotion to position. Preparation for A+ (PC) or Associate level of the Certified Electronics Technician exam, if applicable. Learns more advanced repairs under supervisioin of lead or qualified techniciank if applicable.

What you have to Offer
    • Minimum 6 months job related experience • Excellent communication skills

What Best Buy has to Offer
    • Competitive wages • Great staff discount • Market Leading Pension Plan • Great medical and dental plans • Leadership opportunities

Shift your career wheels in motion and apply today!

Best Buy is committed to addressing barriers to persons with disabilities in our employment and recruitment processes. This includes information in an accessible format or with communication support in the recruitment process.