Assistant Store Leader, Operations

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As Canada\'s fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow and advance within our organization.

As an Assistant Store Leader, you will strive to create an amazing employee and customer experience by delivering exceptional leadership and performance in your department. You will do this through supporting your Store Leader by leading your team to provide an amazing customer experience by validating both processes and behaviors are in place to ensure the success of the team and developing your leaders to continuously improve and grow.

As assistant store leader leading our retail teams, you will....

... Ensure that you are taking an active role in your teams career development and training, that you create an engaging and supportive work environment that encourages BBY\'s values, and promotes and develops behaviors that help your team and the store succeed.

... Monitor the Customer Service Index and ensure that we are using the results to recognize and reinforce employee behaviors that align with BBY values, and that we are actively coaching our team on ways to maximize longer term relationships with our customers

... Ensure that the store is maintaining a healthy P&L and managing the stores KPI\'s, which include: store revenue, shrink, merchandising standards, inventory health, SOP compliance and health and safety.

We'd love to hear from people who have 2 to 2 years' experience leading a retail team:

    • Of at least 50 associates with multiple business lines • To Lead, develop, & inspires others in delivering a great customer experience • To inspire and support their team to develop and grow their career • To use your business acumen to support the business to succeed

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology