Geek Squad Field Agent II - Ottawa


Geek Squad Field Agent 2 - Ottawa

Closing Date: August 27, 2019

Dial into a career with a competitive salary, excellent growth prospects and great staff benefits - all with a company that's expanding rapidly throughout Canada. If you already spend time in our stores, you'll love working at Best Buy.

    • Are you responsible, detail oriented, organized, with strong problem solving skills? • Are you naturally curious and have a passion for electronics? • Do you thrive on building long term relationships with consumers who are passionate about technology?

If you answered yes to the above, let's talk. You could be a perfect fit for our company.

About the Role

    • Completes Audio, Video, Home Theatre Installations/Consultations and/or Remote Programming for customers. • Provides assistance to Agents for the purpose of completing installations and providing excellent customer service. • Performs calibration using ISF certified calibration equipment. • Travels via company-owned vehicle to customer's home to complete delivery/installation. • Completes TV, Audio, Home Theatre Setup, and/or Remote Programming for customers. May ride alone to complete single person scopes of work. • Communicates with Call Center or Retail Store using Blackberry. • While at the Retail Store, interacts with customers and other Best Buy employees, answering questions regarding HT solutions, related accessories, and services. • Actively facilitates the training of Agents related to installation technique and processes. • Assists with training and communication for Product Specialists and Store Leadership related to HT solutions, services, and store Geek processes. • Participates in developmental training and certifications.

What you have to Offer

    • Minimum 2 years job related experience (Installation or Construction and A/V Experience) • CEDIA Certification (Preferred) • Must complete Field Agent I and II Certification (Mandatory) • Complete ISF Certification (Mandatory) • Posses a valid driver's licence with a clean motor vehicle record (5 yrs driving experience) • Excellent communication skills • Legally Bondable

What Best Buy has to Offer
    • Competitive wages • Great staff discount • Market Leading Pension Plan • Great medical and dental plans • Leadership opportunities

Shift your career wheels in motion and apply today!