Security and Transit Enforcement Officer

Job Summary

Reporting to the Supervisor of training and compliance, the successful candidate will be responsible for the security of all City of Mississauga facilities/properties and Transit System properties while maintaining confidentiality, exercising discretion, and ensuring a high level of quality and integrity.

Duties and Responsibilities

• Provide exceptional Customer Service to patrons and staff
• Assist in emergency response,
• respond to urgent and potentially volatile situations,
• investigate suspicious vehicle/activity,
• provide access to security sensitive areas to authorized individuals;
• responding to all access and environment alarms, removing unauthorized persons from City property and issuing Provincial Offence Notices and or Trespass Cautions to violators in accordance with the Trespass to Property Act and relevant bylaws.
• Exercising the powers of arrest and detention
• Identifying hazardous situations which could jeopardize the publics/ staff safety: conducting visual checks, investigating personal and property related incidents; assisting the public and staff in resolving situations by offering advice and guidance
• Perform emergency first aid services to public and staff as necessary
• Investigate and Attend Court on bylaw matters when required
• Assist team members in dealing with volatile situations, assist/participate in training needs (act as coach officer) as assigned
• Communicate effectively by generating security reports/emails for all incidents in accordance with procedures
• Manning control room; entering/maintaining/collecting information, conducting radio checks frequently

Skills and Qualifications

• Post-secondary education in Law and Security, Police Sciences/Management or related discipline with a minimum five years of security related experience, or an equivalent combination of education and experience preferably in a municipal environment
• Demonstrated experience dealing with the public in a position which requires excellence in customer service, problem-solving and conflict-resolution
• Able of complete First Aid/CPR certification
• Experience monitoring and responding to alarms in a dispatch environment, control room, mobile and foot patrol is preferred
• Ability to identify and deal with potentially volatile situations independently
• Proven ability to understand, speak and write in English in order to communicate effectively with the public and to report on incidents involving safety and/or service
• Additional languages considered an asset
• Previous experience with CCTV systems, security access systems, security and fire alarm systems for large buildings is an asset
• Must have the ability to interpret and apply the Criminal Code of Canada and Trespass To Property Act; familiarity with City of Mississauga's by-laws is considered an asset
• Demonstrated knowledge of Criminal Code of Canada arrest powers
• Experience with Microsoft Office is preferred
• Must possess a valid, unrestricted Class "G" Driver's License or equivalent, with a Driver's Abstract that has no more than 3 demerit points
• Must successfully complete all required training for the position including physical demands
• Flexible to work a variety of shifts up to 12 hours including days, afternoons, evenings and weekends, holidays, and may involve working alone
• Officers are expected to perform their duties in all types of inclement weather

Hourly Rate/Salary:$ 35.26 - $ 47.02
Hours of Work:24
Work Location:Civic Centre
Department/Division/Section:CPS/Corporate Services Dept,CPS/Facil & Property Mgmt Div,Security Services & Civic Prec. Ops
Non-Union/Union: Non Union

COVID-19 Update:As per the City’s Employee Recruitment Policy, all external candidates (including previously employed individuals) must show their Fully Vaccinated Confirmation or apply for and receive confirmation of a creed or medical exemption from the City before their first day.

A Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has notbeen granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can alsocheck your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with theAccessibility for Ontarians with Disabilities Act, 2005and the OntarioHuman Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.