Supervisor, Community Programs

Job Summary

Facilitate the development, implementation and supervision ofdiversified recreation programs to meet the needs of the community.

Duties and Responsibilities

• Research, develop, organize, administer, evaluate and market/promote a comprehensive menu of programs to meet the needs of all age groups and a diversity of clients
• Ensure timely and effective resolution of customer questions, complaints, concerns, and issues.
• Incorporate and model the HIGH FIVE® Principles of Healthy Child Development in program delivery where appropriate
• Work closely with other center program supervisors, Library, Schools , Community Agencies, Facility Operations, Operational Planning, and various other partners
• Participate as part of the building supervisory team and assist in the general supervision of the building (including Manager on Duty shifts), programs, staff; and maintain excellent public relations and customer service.
• Ensure a coordinated approach of service delivery, space utilization and maximize cross-over programming.
• Encourage community involvement in the use of the facilities.
• Hire, train, schedule and supervise staff.
• Coordinate a diversified part-time staff compliment which will include specialized instructors for the delivery of recreation services.
• Expand program delivery through the use of volunteers, committees, outside agencies and partners
• Maintain all required statistics and prepare reports as required.
• Recommend and monitor annual operating budget.
• Ensure compliance to existing City Recreation Standards and Corporate Policies.

Skills and Qualifications

• Post-secondary education in Recreation or a related field
• Minimum 3 years progressive experience
• First Aid and CPR Certified
• Valid Driver’s License an asset
• Knowledge of Microsoft Office programs, structural software applications, and all other appropriate City software.
• May require some lifting of supplies/materials.
• Exposure to computer keyboards and screens. Primarily office environment.
• Knowledge and experience in the development, design and delivery of general interest recreation programs and camps (including budget management, staff supervision, volunteer dynamics and community development).
• Ability to demonstrate excellent customer service skill in working with staff, community groups, outside agencies and public.
• Must be able to demonstrate leadership skills and the ability to work in a team environment.
• Must be a highly motivated self-starter with excellent oral and written communication skills and the ability to establish effective working relationships.
• Ability to work in a changing environment and interest in broadening your experience is desired.
• Proficient computer skills in Microsoft Office Suite.
• Knowledge of CLASS, R3/SAP a definite asset..
• Must have current CPR, Standard First Aid Certification, HIGH FIVE - PHCD, Quest 1 and Quest 2 (or willing to obtain within the first 6 months of start date).

Hourly Rate/Salary:$ 83,485.00 - $ 111,315.00
Hours of Work:35
Work Location:Clarkson CC
Department/Division/Section:CMS/Community Services Dept,CMS/Recreation Division,Aquatics, Therapeutic & Fitness
Non-Union/Union: Non Union

COVID-19 Update:As per the City’s Employee Recruitment Policy, all external candidates (including previously employed individuals) must show their Fully Vaccinated Confirmation or apply for and receive confirmation of a creed or medical exemption from the City before their first day.

A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has notbeen granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can alsocheck your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with theAccessibility for Ontarians with Disabilities Act, 2005and the OntarioHuman Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.