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Service Director, Indigenous Service

Pathways Executive Search Inc.
Waterloo (Region), Ontario (CA)
competitive salary
Closing date
Feb 17, 2024

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Social Work
Contract Type



Family & Children's Services of the Waterloo Region (FACS Waterloo) is legally known as The Children’s Aid Society of the Regional Municipality of Waterloo. FACS Waterloo’s role is to respond and work together with families, their supports, and communities to protect and care for children who have been abused or neglected, or who are at risk of being abused or neglected.




Ontario`s 47 Children's Aid Societies (CAS) are independent and board-operated agencies that carry out their work within their local communities and are responsible for providing child protection services in accordance with the Child and Family Services Act. The government funds 100% of Children's Aid Societies' approved budgets with respect to child welfare services.




The Family & Children’s Services Foundation relies on the generosity of individuals, families, businesses, and other foundations to help provide local children and families in need of support to heal, learn and grow that is not provided by government funding.






Reporting to the Associate Director, FACS Waterloo’s Service Director role holds the accountability for FACS Waterloo’s strategic goal of providing a commitment to its reconciliation framework and the application of Indigenous representation and values on policy issues facing Indigenous families in Waterloo. With organizational goals surrounding the continued capacity building of its many programs and services, this new leader in FACS Waterloo will have the opportunity to build safe, engaging spaces for its staff and clientele while fostering cohesiveness within the organization.




This is a meaningful opportunity to bring the Truth and Reconciliation Commission (TRC) calls to action to life as they pertain to the delivery of services to families and children. FACS Waterloo recognizes the importance of Indigenous engagement while deepening Indigenous practices and values within the organization and is dedicated to the important work of Indigenous representation and decision-making. The Service Director will bring their own passion and vision and work alongside the heart-centred leaders at FACS Waterloo for the families, children, and communities in which they serve.




FACS Waterloo recognizes the importance of Indigenous relationships and bringing in recommendations from the TRC as well as other supporting documents, such as the Missing and Murdered Indigenous Women and Children report. FACS Waterloo requires and welcomes a leader willing to lend their strong voice and advocacy skills to work cross-functionally, identifying and resolving operational and environmental challenges.




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