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Manager, Human Rights and Conflict Support

Loyalist College
Belleville, Ontario (CA)
$96,466.00 - $120,582.00 Annually
Closing date
Aug 7, 2024

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Manager / Director
Contract Type

Job Details

The Manager, Human Rights and Conflict Support (HRCS) is a new role in a new division reporting directly to the Executive Director, of Equity Diversity and Inclusion (EDI). The incumbent will   develop, lead, and manage Loyalist College’s Human Rights and Conflict Support service, aligned with Loyalist policies, the Ontario Human Rights Code (OHRC), Occupational Health and Safety Act, Accessibility for Ontarians with Disabilities Act, and other relevant laws and policies.
The manager is the main point of contact for all concerns that relate to OHRC protected grounds. The incumbent leads the development and implementation of restorative justice approaches, and resolution for informal complaints. The manager also tracks and reports all human rights-related cases, and coaches and supports other departments, managers and leaders on human rights and related conflict support. 
The manager is expected to advise with an anti-oppressive, anti-racist, anti-ableist, and trauma-aware practice. The incumbent must possess sensitivity to all aspects of human rights including (but not limited to) creed/religion, race, gender identity/gender expression, sex, family status, disability as well as comprehensive experience in offering guidance and advice on competing grounds.
The EDI Division is a new area at Loyalist that strives to create a culture aligned with Loyalist values of caring, creativity, inclusivity, accountability and engagement. With these foundational values, the EDI Division intends, to the best of our capacity and capability, to centre your safety and safeguard your trust in a way that elevates honesty, dignity, and fairness. 
Any accommodations that will help your onboarding and employment will be received and supported in the spirit of our values and we welcome any disclosures you feel comfortable sharing with us. 

Duties and Responsibilities: 

Lead and Manage Loyalist Human Rights and Conflict Support Services

  • Be the primary point of contact for human rights conflict support that is trauma aware, anti-oppressive, and anti-racist for the Loyalist College community including staff, faculty, students, and visitors.
  • Review, advise, and implement existing human right-related policies and procedures and draft new policies and procedures in support of Loyalist values and strategic EDI goals.
  • Lead, collaborate, and resolve informal complaints using alternative dispute resolution and/or restorative justice approaches.  
  • Manage caseloads with internal or external supports as necessary to ensure organization, timeliness, and procedural fairness.
  • Continually assess, monitor, and support human rights related needs of the Loyalist community including those at all Loyalist College locations.
  • Implement and supervise programs, campaigns, and projects to promote a culture of awareness and respect for human rights at Loyalist.
  • Cultivate trust in relationship with all facets of the college community by demonstrating care for confidentiality and neutral and impartial implementation of procedure.
  • Recommend, hire and manage student staff and other personnel as required; ensure sustainable succession with a lens of hiring that includes underrepresented communities in alignment with equity audit recommendations, employment equity principles, and institutional goals and values.
  • Track and aggregate all human rights complaint and consultation data in compliance with privacy and appropriate and fully informed confidentiality. 
  • Project manage, collaborate, deliver, and supervise human rights related training and development.
  • Provide regular progress reports and contribute to annual EDI report, as necessary.

Coach, Consult and Track Human Rights Casework

  • Monitor and liaise with employee and student-facing departments to ensure consistency of human rights intake and resolution that is trauma aware, anti-oppressive and anti-racist.
  • Track and report human rights cases from other areas and divisions.
  • Offer guidance and advice on complex human rights issues including competing grounds.
  • Provide advice based on knowledge of case law, policies, and procedures at similar institutions.
  • Advise on outcomes-focused approaches to substantive equality including alignment with AODA, OHRC, Occupational Health and Safety etc.


  • Completion of a Master’s degree in education, law, equity, social sciences, social work or an equivalent combination of education and experience 
  • Must be trained and/or certified in alternative dispute resolution, anti-racism and anti-oppressive practice, decolonial and/or Indigenous ways of knowing, as well as working knowledge of Western legal systems and frameworks as it relates to Human Rights and Workplace Equity
  • A minimum of five years of related experience managing in a human rights context (preferably in post secondary) and supporting members of minoritized and marginalized communities 
  • Lived experience of one or more marginalized communities and/or a demonstrated skill in applying an intersectional lens
  • Experience successfully advising faculty, students, staff, managers and leaders on issues related to human rights and related policies, programs and practices
  • Demonstrated capacity to effectively and efficiently project manage multiple priorities
  • Tact, diplomacy, sensitivity, adaptability and relationship management skills to build and safeguard trust and work effectively with and through differences among people
  • Demonstrated understanding of and interest in Indigenous ways of knowing and reconciliation
  • Knowledge of current legislation and case law regarding human rights in Ontario
  • Demonstrated ability in supporting and mentoring direct reports





Loyalist is Ontario’s Destination College, empowering students, faculty, staff, and partners through experiential, industry cluster-based education, training and applied research programs. Located on more than 200 acres in the beautiful Bay of Quinte region, the College is perfectly positioned between Toronto, Ottawa, and Montreal. Loyalist College is a close-knit community where students and their success come first. Loyalist provides personalized attention in small classes, rewarding field placements, and superior student services. Its Belleville, Bancroft, and Toronto campuses and Port Hope satellite location support programs and services for more than 3,000 full-time and 12,000 part-time students each year.

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