Job Summary

Under the direction of the Manager of Standards and Training, the successful candidate will coordinate, develop, promote, administer, deliver, and facilitate a wide range of Departmental training, standards and processes for the City of Mississauga Community Services volunteer program.

Duties and Responsibilities

• Manage the Volunteer Recognition Program
• Host various trainings for small and large groups (virtual and in person) and manage the volunteer training program.
• Manage the City of Mississauga Volunteer Opportunity Public Website
• Manage Volunteer Job Required Learning needs and collection
• Manage learning resources and materials for City Wide volunteer program
• Point Person for the Volunteer Management Software and train and attain access for all Volunteer Supervisors (Citywide). Promotes participation, cooperation and buy-in to build effective business relationships.
• Consultwith Subject Matter Experts in Communications, Human Resources, Health & Safety and Labour Relations
• Liaise with agencies and regulatory bodies that provide governance that affect volunteerism
• Chair the Volunteer Community of Practice Committee
• Manage Community Services Risk Assessments and lead other Departments creation of Risk Assessments for Citywide Volunteer Program
• Manage the Volunteer Job Descriptions for Community Services and aid in the development of Job Descriptions for city wide volunteer positions
• Facilitate and coordinate the development of volunteer operational standards based on client requirements, industry legislation, regulative and corporate policies for the Citywide Volunteer Program
• Attend high school and college volunteer fairs/functions and other relevant community functions.
• Subject Matter Expert for stakeholder volunteer initiatives (CAS, Transit, SWEP, Project etc.)
• Other duties as assigned

Skills and Qualifications

• Post secondary degree/diploma in recreation or related field with 3-5 years work experience in a leadership capacity in recreation programming, staff supervision training
• Experience in consulting, project management and strategic planning is essential
• Must have excellent interpersonal, presentation, problem solving and decision making skills and superior oral and written communication and time management skills
• Certification in HIGH FIVE® Principles of Healthy Child Development (PHCD).
• Experience with diverse customer groups and operational knowledge in a variety of service areas is an asset.
• Experience in Volunteer Management Software.
• Experience with Microsoft Work, Excel, One Note, Box, Outlook, Success Factors InSight Learning.
• LEAN White Belt certification is considered an asset
• Flexible hours required, evening and weekend during peak periods

Hourly Rate/Salary:$76,313.00 - $101,753.00
Grade:E
Hours of Work:35 hours per week
Work Location:Civic Centre
Organization Unit:CMS/Standards &Training
Department/Division/Section:CMS/Community Services Dept,CMS/Recreation & Culture Division,Sport & Community Development
Non-Union/Union: Non Union

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of anyaccommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation .